Privacy Policy

We collect information to provide better investment evaluation services and improve your experience with our platform. The types of information we collect include:

Personal Information: When you register with groupsynvor, we collect your name, email address, phone number, and postal address. We also collect financial information necessary for investment evaluations, including income details, investment experience, and risk tolerance preferences.

Usage Information: We automatically collect information about how you interact with our platform, including pages visited, time spent on different sections, search queries, and investment opportunities reviewed. This helps us understand user behavior and improve our services.

Device Information: We collect technical information about your device, including IP address, browser type, operating system, and device identifiers. This information helps us ensure platform security and optimize performance across different devices.

Financial Data: With your consent, we may collect information about your investment portfolio, financial goals, and transaction history to provide personalized investment recommendations and analysis.

Your information enables us to deliver comprehensive investment evaluation services tailored to your needs. Here's how we use different types of data:

Service Delivery: We use your personal and financial information to provide investment opportunity evaluations, generate personalized reports, and offer recommendations aligned with your investment profile and goals.

Platform Improvement: Usage data helps us identify popular features, understand user preferences, and develop new tools that enhance the investment evaluation experience. We analyze patterns to improve our algorithms and user interface.

Communication: We use your contact information to send important updates about your account, new investment opportunities, market insights, and platform improvements. You can control these communications through your account settings.

Security and Compliance: We process your information to verify your identity, prevent fraud, ensure regulatory compliance, and maintain the security of our platform and your financial data.

We understand that trust is essential when handling financial information. We maintain strict policies about when and how we share your data:

Service Providers: We work with trusted third-party service providers who help us deliver our services, including cloud hosting providers, payment processors, and data analytics companies. These providers are bound by confidentiality agreements and can only use your information for specified purposes.

Financial Institutions: When evaluating investment opportunities, we may share relevant information with financial institutions, investment platforms, or fund managers to obtain accurate investment data and facilitate due diligence processes.

Legal Requirements: We may disclose your information when required by law, to respond to legal processes, or to protect our rights and the safety of our users. This includes cooperation with regulatory authorities and law enforcement when legally required.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring company, subject to the same privacy protections outlined in this policy.

You have significant control over your personal information and how it's used. We provide multiple ways to exercise your privacy rights:

To exercise these rights, contact our privacy team using the information provided below. We'll respond to your request within 30 days and guide you through the process.

We retain your information only as long as necessary to provide our services and comply with legal obligations. Our retention practices are designed to balance service quality with privacy protection:

After retention periods expire, we securely delete or anonymize your information. Some information may be retained longer if required by law or for legitimate business purposes such as fraud prevention.

groupsynvor operates primarily within Australia, but we may transfer your information internationally to provide our services effectively. When we transfer data outside Australia, we ensure appropriate safeguards are in place:

Adequacy Decisions: We prioritize transfers to countries with privacy laws deemed adequate by Australian authorities, ensuring your information receives similar protection abroad.

Contractual Protections: For transfers to other countries, we use standard contractual clauses and binding corporate rules that require recipients to protect your information according to Australian privacy standards.

Service Provider Agreements: All international service providers must agree to stringent data protection requirements and undergo regular compliance audits.

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:

Technical Safeguards: We use industry-standard encryption protocols, secure socket layer (SSL) technology, and multi-factor authentication. All financial data is encrypted using AES-256 encryption, and we maintain secure backup systems.

Physical Security: Our servers are housed in secure data centers with restricted access, environmental controls, and 24/7 monitoring. We regularly audit our physical security measures.

Administrative Controls: We maintain strict access controls, ensuring only authorized personnel can access personal information. All staff receive regular privacy and security training.

Incident Response: We have established procedures for detecting, responding to, and reporting security incidents. In the event of a data breach, we'll notify affected users and relevant authorities as required by law.

We use cookies and similar technologies to enhance your experience and understand how our platform is used. You can control these technologies through your browser settings:

Essential Cookies: These cookies are necessary for the platform to function properly, including maintaining your login session and security features. These cannot be disabled without affecting platform functionality.

Analytics Cookies: We use analytics tools to understand user behavior, popular features, and platform performance. This helps us improve our services and identify areas for enhancement.

Personalization: Some cookies help us customize your experience by remembering your preferences, recent searches, and relevant investment categories.

You can manage cookie preferences through your browser settings or contact us for assistance with cookie-related questions.

groupsynvor's investment evaluation services are designed for adults and we do not knowingly collect information from children under 18. Our platform requires users to be of legal age to make investment decisions.

If we discover that we have collected information from someone under 18, we will promptly delete that information and terminate the account. Parents or guardians who believe their child has provided information to us should contact our privacy team immediately.

We encourage parents to monitor their children's online activities and discuss the importance of privacy when using financial services.

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we will:

• Notify you via email at least 30 days before changes take effect
• Display a prominent notice on our platform
• Provide a summary of key changes and their impact
• Give you the opportunity to review and accept updated terms

Continued use of our services after policy updates indicates acceptance of the revised terms. If you disagree with changes, you can close your account before the effective date.